I read DELL == Dreadful Execution of Laptop saLes, and was a little surprised, as I have only had top service from DELL…. until….
I recently ordered a new flat panel. The flat panel was “on special” and a wireless keyboard and mouse were added ‘for free’. I have no need for these at all, since I already have the setup that I want.
The order was a couple of weeks ago, and I have been getting emails saying that the order is delayed. I called DELL and the order was delayed due to the damn wireless keyboard which I don’t give a monkeys about!
I am currently trying to get them to ship the damn monitor already, but the people on the other line are proving painful to work with :(
They claims that there is NO WAY for them to ship part of the order. They *need* to have all the parts come in. Isn’t that absolutely crazy? Isn’t this the DELL that revolutionized and streamlined the process?!!!